Terms of Service

Terms & Conditions

By booking your appointment you agree to the following:

Cancellation Policy

No refunds will be made for appointments cancelled within 48 hours of the start of your scheduled appointment. Appointments cancelled more than 48 hours in advance will be given a refund. If you wish to cancel, do so by clicking the link at the bottom of your confirmation email. You are responsible for canceling your appointment.

If your appointment has been cancelled before the 48 hour window, your refund will be processed and appear up on your statement in 5-10 business days.

If you have cancelled your appointment with less than 48 hours until your originally booked reading time, your payment will not be refunded.

Reschedules

Rescheduling may be done by the client up to 48 hours in advance of the start of your appointment. If you wish to re-schedule, please follow directions in your confirmation email. You are responsible for re-scheduling your appointment.

I reserve the right to re-schedule or cancel your appointment at anytime.

No Shows

No shows will be charged for the full amount of their reading. No refunds will be made, and your appointment will not be rescheduled.

Late Arrivals

I will wait for 15 minutes for you to connect.  If you do not connect within 15 minutes, the appointment is considered a no-show (see above). 

If you are late to your appointment (up to 15 minutes), you will receive the remainder of the time of your appointment, and you will still be charged for the full session.

Age

By scheduling your appointment, you agree that you are 18 years of age or older.

Payment

Payment in full is required at the time of booking with the exception of programs that offer a monthly payment plan or subscription.

Privacy

I will not disclose your appointment history or the content of your Reading to anyone unless required by law. If you choose to talk with others about our time together, you are responsible for any effects this disclosure may have.

In order to respect the privacy of others, I will not read someone else’s Akashic Records for you (this includes your child, partner, parent, etc).

Preparing for the Reading

This is a client-guided reading. By scheduling your appointment, you agree that you are aware of this and if needed will prepare questions in advance that you want Shannon to ask the Akashic Records. Some clients choose to come into the reading with a general idea of what they’d like to discuss or heal rather than specific questions. 

Newsletter

By agreeing to these Terms & Conditions, you are also providing your email address to our newsletter mailing list.

Disclaimer

The following applies to all clients and students who engage in any one-on-one services, programs, live events, or any exchange with Shannon:

  • You as the client are responsible for your own choices and interpretations of the spiritual guidance and insight offered.
  • Shannon Brown shall not be liable regarding action or non-action taken by the client in reference to the information provided in the session.
  • Any information presented in a session is not meant to replace any psychological, legal, medical, or other professional advice or services
  • The information on this website, affiliated social media accounts, any services or other exchanges from Shannon Brown, including but not limited to Akashic Records reading and healing, classes, programs, or live events, in no way provide any form of medical advice, diagnosis or treatment.  You must consult your own licensed medical professional for any type of physical or mental health issue.